Data Privacy Policy Statement

Data Privacy Policy Statement

At Pump Express we collect the minimum information required for your interaction with our website, we do not pass or sell data onto any third parties and use the information in only the ways described in this Privacy Statement.

If you are just browsing the website, then we collect some basic information that most website will collect. This is information that is collected from everyone, whether they have an account or not.

This basic information collected will be regarding visits to our website including, browser types, language preference, devices used, referred site, the date and time of visitor requests, search terms, content viewed as well as other standard information collected when monitoring website traffic and usage. We will use common internet technologies such as web server logs and cookies & will also collect identifying information such as Internet Protocol (IP) addresses.

We collect this information to understand how users interact with our website, and to monitor and protect the security of the website.

Information from Users with accounts

If you create an account with us, you will be required to provide some basic information which will then be stored on our website in order to provide a better service to our customers.

The information required to create an account includes only a valid email address.

In order to complete a purchase from our website users are required to provide additional information which will be stored on their account. This information includes; full name, billing address, and shipping address (if provided). The information is stored to improve future customer interactions with the website.

No payment information is stored on our website.

This additional information is collected in order for us to provide the services you have requested. We will use your email to communicate with you about your order, and once your order is completed to prompt you to review the services and products we have provided.

Information regarding your order will be stored for our records and also if we should need to refer to order details in case of a warranty claim.

If you would like to find out more about the information we have stored or to request we delete any stored information please email  gdpr@pumpexpress.co.uk

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For Technical Help & Advice Call 01633 244777 or Email enquiries@pumpexpress.co.uk

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